Call recording software has become a business imperative today for a variety of reasons, including dispute resolution, customer service excellence, compliance, order verification and so on.

At OrecX, a call recording solution provider in 195 countries, we regularly develop content and materials to help our customers and prospects understand the value of call recording. 

Below are a variety of those resources which you may find useful.

Blog Posts:

• Do's and Don'ts of Selecting a Call Recorder
• How GDPR Impacts American Contact Centers
• What to Expect from a Call Recording Solution

Podcasts:

• Who Benefits from Call Recording?
• This Call May be Recorded

Other:

• Call Recording Laws Around the Globe
• Call Center Terminology (over 300 terms and definitions)
• Free 30-Day Trial of Any OrecX Software