Call recording software has become a business imperative today for a variety of reasons, including dispute resolution, customer service excellence, compliance, order verification and so on.
At OrecX, a call recording solution provider in 195 countries, we regularly develop content and materials to help our customers and prospects understand the value of call recording.
Below are a variety of those resources which you may find useful.
- Do's and Don'ts of Selecting a Call Recorder
- How GDPR Impacts American Contact Centers
- What to Expect from a Call Recording Solution
- Call Recording Laws Around the Globe
- Call Center Terminology (over 300 terms and definitions)
- Free 30-Day Trial of Any OrecX Software