ORECX CALL RECORDING BLOG

Unified Communications Platforms get Contextual, Customizable

Posted by Kevin B. Levi on Apr 17, 2017 10:26:30 AM

These days, many unified communications platforms offer similar capabilities, such as messaging, presence, and voice and video communications. Understandably, these unified communications platforms are now looking to differentiate themselves.TechTarget.jpg

As unified communications platforms and other UC products look to advance enterprise collaboration, their contributions to the industry are often deemed evolutionary, rather than revolutionary. Although incremental developments may not seem innovative, they are important to advance an industry in realistic, problem-solving ways.

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Topics: call monitoring software, call center recording, call recording

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