Survey Results: Who Manages your Call Recorder?

Posted by Kevin B. Levi on Nov 9, 2015 12:27:56 PM

At OrecX, we are constantly finding new ways to garner insight on the call recorder software industry to share with our customers, prospects, partners and the industry at large.

As we've done in the past, we surveyed countless professionals spanning enterprises (call centers, IT organizations, sales teams, operations teams), debt collections firms, BPOs and more to understand who in these organizations is responsible for the company's call recorder system.

Below is a graphical representation of the results of this survey of 50+ individuals spanning all industries:




11 Positions that Benefit from Call Recording

Topics: call recording

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