Our continually updated Oreka TR Administrator Manual offers a wealth of information about our flagship Oreka TR total call recording software including technical details about:
- Architecture - OrkAudio, OrkTrack, OrkWeb, OrkRfb and a range of CTI connectors
- Prerequisites - server specs, operating system, database, active recording methods, passive recording methods, audio recording files and screen recording files
- OrkAudio - technical installation, server configuration, files location, audio encodings and formats, configuration, migration, load balancing, etc.
- OrkWeb - installation, files location, accessing OrkWeb, recordings, tags, managing users, managing groups, programs, media servers, live monitoring, etc.
- API - REST API and Legacy API
- FAQs - manual install, backup, configuration, etc.
- Glossary - GSM 6.10 Codec, mcf file, primary pathname, secondary pathname and wildcard character