OrecX's modern and open audio capture platform creates strategic, technical, economic and collaborative benefits for businesses, and this is all intentional. We see call recording as a business imperative today and thus we continue to build and refine our solutions to enhance an organization's competitive advantage.
Here is an overview of our key design benefits:
Modern
- Powered by the operating systems, databases, browsers and APIs that run the world’s infrastructure
- Evergreen platform with no threat of technology obsolescence
- Unsurpassed speed to market
- Adapts to cloud, premise, and hybrid environments
- UI & REST API based on Google Angular framework
Open
- Founded on the principles of transparency, openness and collaboration
- Meets the broadest set of use cases
- Inter-operates with third party systems
- Runs with common standard Rest API
- Unlimited ecosystem potential with third party solutions such as Speech Analytics, Voice Biometrics, AI, CX, and DX
Modular
- Components-based design for unmatched flexibility
- Scales from 10 to hundreds of thousands
- Promotes rapid iteration and ecosystem building
- Economically efficient
Quality and Access
- Extensive peer reviews, iterations and enhancements from global user community
- Widest array of supported high fidelity audio capture methods
- Extends platform value with no arbitrary restrictions on system data
Control
- REST API for full application/system control
- Flexible media storage – cloud, premise, hybrid
- Complete access to your data in either real-time or post-call
- Manage application via OrecX UI or utilize REST API for third-party control (CRM/Analytics, etc.)
- Perform long-term strategic planning with confidence